Hotels with HEATED POOL in Gran Canaria

Preguntas frecuentes sobre hoteles con piscina climatizada

• What is the average water temperature?

  Our swimming pools are maintained at a constant maximum comfort range between 24°C and 30°C, in accordance with Royal Decree 742/2013 in Spain. This range is designed to provide an immediate sense of relaxation, making it ideal for both swimming and hydrothermal rest, regardless of the outdoor temperature.

• Is there an additional cost for guests to use the heated pool?

  Access to the heated pool is included free of charge for all guests staying at the hotel. At Bull Hotels, we want your only concern to be enjoying a moment of total disconnection during your stay.

• Is it suitable for children or are there age restrictions?

  Access for children to our pools depends directly on the concept and facilities of each specific establishment. At our family-oriented hotels, such as Bull Dorado Beach & Spa or Bull Eugenia Victoria & Spa, we have pools suitable for all ages and designated children's areas designed specifically for the little ones to enjoy safely.

  Conversely, we have establishments categorised as "Adults Only", such as Bull Costa Canaria & Spa. In these hotels, access to pools and common areas is restricted to guests over 16 or 18 years old (depending on the hotel) to ensure an atmosphere of absolute peace and relaxation.

  In all our family hotels, it is essential that minors remain under the constant supervision of a responsible adult. Additionally, for hygiene and public health reasons, the use of specific swim nappies is mandatory for infants using the pools.

  Important Note: We advise you to check whether the hotel you wish to book is an adults-only or a family establishment.

• Do you hire out towels and bathrobes for the beach and pool?

  Yes, most of our establishments offer this service so you can save space in your suitcase. However, please note that conditions vary depending on the selected hotel:

   

  • Availability: Some hotels provide both items, while others may only offer pool/beach towels.
  • Costs: The service may incur a rental fee or a refundable deposit which will be returned to you upon handing back the item. In some cases, exchanging a used towel for a clean one may also carry a small additional charge.
  • Premium Services: In certain hotels or room types, this service may be included free of charge.
  • Recommendation: As each hotel manages its own deposits and rates, we recommend checking directly with the hotel upon arrival.
• What are the pool opening hours?

  Our pools are typically open from morning until sunset, although exact times may vary slightly depending on the season and the specific establishment to make the most of daylight hours and ensure guest rest. You will find an information board with the current hours during your stay at the pool entrance or at reception. Please remember that swimming is not permitted outside of these hours, as this is when our teams perform daily water cleaning and maintenance.

• Is it mandatory to use a swimming cap or specific footwear?

  In our outdoor pools, the use of a swimming cap is not mandatory, although we always recommend wearing appropriate footwear (such as flip-flops) when walking around the pool area to avoid slipping or burns from the heat of the floor. However, to access indoor pools or spa areas, the use of a swimming cap and pool shoes is usually mandatory for hygiene and health safety reasons. You can purchase these items at the hotel if needed.